Watch this page in BSL
We provide information and support for anyone who is deaf, has hearing loss or tinnitus.
We can also help you make a donation, manage your membership, or connect you to our volunteering team.
We’re open 8:30am to 5pm, Monday to Friday.
Get support online
Use our tool to find information and support on our website. It can help you find out about:
- hearing loss
- getting hearing aids
- getting the most out of your hearing aids
Other ways to contact us
Complete our online form. We aim to respond to
enquiries by the following working day.
Text your question to 07360 268 988. Texts are charged at your standard network rate.
If you want to write to us:
126 Fairlie Road
Please note that this is our postal address only.
We do not have an office at this address.
Our registered business:
Brightfield Business Hub
Please use it for gifts in Wills.
We are a member of the Helplines Partnership, the membership body for organisations that provide helpline services.
To make sure you get a high standard of customer service, our supervisors sometimes listen in to calls for training purposes. All our staff work within our confidentiality policy. If you’re not happy for a supervisor to listen in to your call, please let us know when you phone us.