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What we can help with

Before you start

What we can help with

You can use this service to get information and support to help you:

  • understand what tinnitus is
  • manage your tinnitus
  • get the support you need.

What we can’t help with

We can’t offer medical advice.

Tinnitus is rarely related to a serious condition, but call 999 or go to A&E if you have tinnitus:

  • after a head injury
  • with sudden hearing loss, weakness in the muscles of your face, or a spinning sensation (vertigo).

If you just need to talk

Free 24-hour listening services

These services offer confidential advice from trained volunteers any time of day or night. They won’t be able to provide information about tinnitus, but you can talk about anything that’s troubling you.


Call 116 123 or email for a reply within 24 hours

Shout Crisis Text Line

Text ‘SHOUT’ to 85258


Page last updated: 21 January 2022

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